Senior UX Researcher

• Location: vancouver, British Columbia
• Type: Contract
• Job #12251

MatchBox Consulting Group is urgently searching for a Senior UX Researcher for a 12- month contract role (37.5 hours per week) for our BC based public sector client. This is a fully remote position, but candidates must reside in BC.

Pay Rate: $50.00 to $65.00/hour

Must Have Skills
 

• Degree in Design, Human-Computer Interaction, Psychology, Sociology, or a related field, or equivalent experience.
• Must have at least 3-5 years experience conducting UX Research, particularly for omnichannel products and services.
• Experience with standard UX Research methodologies (e.g. interviews, field studies/ethnography, diary studies, task analysis, formative and summative usability tests, A/B testing, surveys, heuristic evaluations, competitive analysis, etc.)
• Experience creating UX Research artifacts such as journey maps, personas, affinity diagrams, highlight reels, etc.
• Familiarity with design tools like Figma.
• Excellent written and oral communication skills, with the ability to distill complex ideas into succinct thought and impactful storytelling.

SERVICES
 

• Actively partner with designers, product teams, and other key stakeholders to deeply understand and inform research goals and strategies.
• Plan, conduct, and synthesize research using a range of methods, including, but not limited to interviews, field studies, diary studies, task analysis, formative and summative usability tests, A/B testing, surveys, heuristic evaluations, competitive analysis, etc.,
• Support designers in making data-informed decisions at various stages in the design process, including discovery, problem definition, ideation, and design validation.
• Consolidate user insights to develop artifacts such as personas, user scenarios, journey maps, mental models, etc.,
• Effectively articulate the implications of research insights in clear and compelling ways; translating qualitative and quantitative research findings into actionable opportunities and recommendations.
• Understand industry trends and connect with other products teams to share and leverage insights across the organization.
• Confidently represent and advocate for the user voice in conversations with stakeholders.

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

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About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com

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