• Location: Calgary
  • Type: Direct Hire
  • Job #10774
  • Salary: CA$90,000 Per Hour

Matchbox Consulting is searching for an Operations Manager for our client, a rapidly growing start up located in Calgary. Our client is a thriving tech company who are looking to bring in the right person to take them to the next level. 

Responsibilities:

  • Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
  • Establish quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identify opportunities for improvement
  • Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
  • Ensure that operational activities remain on time and within budget
  • Track staffing requirements, hiring new employees as needed
  • Lead, motivate, and support your team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce costs, eliminate errors, and deliver excellent customer service
  • Improve customer service and satisfaction through policy and procedural changes
  • Set strategic goals for operational efficiency and increased productivity

Requirements:

  • Experience in Digital Marketing and Client Experience 
  • 7-10 years’ experience in operations, management, or related field
  • Bachelor’s degree in operations management, business administration, or related field considered an asset
  • Experience in streamlining processes and project execution
  • People management experience for multiple interconnected departments
  • Strong working knowledge of data analysis and performance metrics, using business management software (ex: SAP, ERP, CRM)

_________________________

About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivalled expertise with our teams extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com

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