Business Systems Analyst

• Location: Vancouver, British Columbia
• Type: Contract
• Job #14238

MatchBox Consulting Group is currently seeking a Business Systems Analyst for a 6 month contract role with a client of ours located in Vancouver

Responsibilities:

• Own the end-to-end requirements lifecycle for RFID implementation across North America
• Develop, manage, and maintain traceability between business requirements, functional specifications, and technical solutions
• Define detailed user stories, acceptance criteria, and functional specifications to support engineering and QA delivery
• Ensure completeness and accuracy of requirements across all scenarios, including edge cases and failure states
• Document end-to-end workflows including:
  • Receiving
  • Cycle counting
  • Replenishment
  • Inventory reconciliation
• Create detailed system and data flow diagrams showing integrations across POS, RFID platforms, middleware, and upstream/downstream systems
• Own data mapping and message schema definition for RFID-related integrations
• Confidently facilitate workshops and working sessions with business and technical stakeholders
• Proactively identify when workshops, reviews, or design sessions are required and drive them independently
• Drive alignment and sign-off across stakeholders to unblock delivery
• Actively contribute to sprint planning, backlog refinement, and delivery execution
• Ensure all requirements are build-ready and testable prior to sprint commitment
• Support QA through clear documentation, test scenarios, and acceptance validation
• Proactively identify Risks, Assumptions, Issues, and Dependencies (RAID)
• Partner with Product Manager to escalate and resolve blockers in a timely manner
• Facilitate product demos and walkthroughs for business stakeholders and field teams
• Ensure solutions are operationally viable and aligned with real store workflows
• Meticulous at maintaining accurate, up-to-date documentation in Confluence
• Hold a high bar for documentation standards and enforce consistency across the team
• Maintain high-quality Jira hygiene including

Requirements:

• 5+ years of experience as a Business Systems Analyst in complex, multi-system environments (retail, supply chain, or similar)
• Experience in large-scale system implementations (RFID, POS, inventory systems, or similar)
• Strong experience in process modeling, system integration, and data mapping
• Proven ability to operate autonomously and drive alignment across cross-functional stakeholders
• Demonstrated ability to manage ambiguity and bring structure to complex initiatives
• Experience working with Jira and Confluence with strong documentation discipline
• Experience facilitating workshops with both business and technical audiences
• Strong analytical mindset with attention to detail and commitment to quality
• Demonstrated ability to translate store operations workflows into system requirements

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

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About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com